In-home tech help
Hands-on help with the devices and setup you use every day.
- Email, photos, and app questions
- Printers, Wi‑Fi, and smart TVs
- Settings, updates, and organization
One-on-one help in the Dallas area
Tech help that moves at your pace.
Friendly, patient guidance for phones, tablets, computers, Wi‑Fi, smart TVs, and the everyday apps that keep life connected.
In-home visits and remote sessions
No rushingTime to ask every question
Help where you areAt home or by video call
You stay in controlEvery change is explained first
Ways we can help
Bring the question. Leave with confidence.
You don’t need the right technical words. Show us what’s confusing, and we’ll work through it together—without jargon or judgment.
Remote help
A focused video call for questions that don’t need an in-person visit.
- App and account guidance
- Walk-throughs at your pace
- Quick follow-up questions
New device setup
Start with the essentials set up clearly, then practice using them.
- Phones, tablets, and computers
- Accounts and useful settings
- A simple personalized walk-through
Straightforward pricing
Clear rates. No surprises.
These starter rates are now in effect. Added time will always be discussed and approved before continuing.
Remote help
$49 / 30 minutes
For one focused question or a quick walk-through by video call.
- One device or topic
- Screen-by-screen guidance
- Best for familiar devices
In-home visit
$89 / 60 minutes
Patient, hands-on help in your home for everyday tech questions.
- Multiple questions welcome
- Work with your actual setup
- Add 30 minutes for $35
New device setup
$129 / up to 90 minutes
Set up the essentials, adjust key settings, and learn the basics.
- Phone, tablet, or computer
- Accounts and preferences
- Personalized walk-through
Hardware, replacement parts, and paid software are not included in session rates.
How it works
From “I’m stuck” to sorted out.
It starts with a simple email. A family member is welcome to arrange the visit or join the session.
Tell us what’s happening
Email the device, the problem, your ZIP code, and a few times that work for you.
Choose a session
We’ll reply by email to confirm whether remote help or an in-home visit fits best.
Learn as we solve
We’ll explain each step, answer questions, and make sure you can repeat the important parts.
Your safety
Your device. Your decisions.
Technology help often touches personal information. Our approach keeps you involved and informed from start to finish.
Passwords stay private
You enter your own passwords and verification codes. We won’t ask to keep them.
Changes are explained first
Before changing a setting or installing an app, we’ll explain what it does and get your okay.
Family is welcome
A trusted family member or friend can be present, join remotely, or handle the booking.
Common questions
Good to know before you book.
What kinds of devices can you help with?
Everyday phones, tablets, Windows and Mac computers, printers, Wi‑Fi, smart TVs, and common apps. Include the device model in your email if you know it.
Do I need to know exactly what’s wrong?
No. Describe what you see, what you expected to happen, and any message on the screen. A photo or screenshot can help, but it isn’t required.
Can I book for a parent or family member?
Yes. You can arrange the session, join it, or simply share the details. The person receiving help stays in control of their device and accounts.
What if the issue takes longer than expected?
We’ll pause, explain what remains, and agree on the next step before adding time. In-home visits can add 30 minutes for $35.
How do I pay?
Payment details will be confirmed by email when your appointment is scheduled.
Now booking
Tell us what you need help with.
No technical diagnosis is needed. A plain-language description is enough to get started.
Email to request a session:
booking@dallastechcompanion.comBookings are open. We’ll reply by email to confirm the best session and a time that works.
- Your ZIP code
- The device or app
- A short description of the issue
- A few preferred days or times